|1. The Player
2. The Player for MAC
4. PROTOCOLS and PROXY The browser link
5. The browser link doesnt work
6. Your I.S.P.
7. Real Audio Player
8. iPhone - Smart Phones
9. Windows Media Player
|1. The Player
have Winamp, Windows
Media Player, or
Real Audio Player on your computer you
will not be
able to hear our Internet programming.
The players can be downloaded from their
Its free and is located at
If you have WinampWindows
Media Player, or
Real Audio Player installed and
cannot hear audio
or get an error message it may be that
file associations for streaming media are
media program. You may need to check
programs such as
Winamp, Quicktime, RealPlayer to make
sure they are set
to handle .pls (Nullsoft Winamp) files.
If you find the audio streaming message
Playing and then Stopped or you get an
similar to the above, Winamp or your
player may be set to
refuse downloads of unsigned codecs by
You may need to change your internet
to prompt for download of unsigned
|2. The Player for
audio streaming uses
codec which is the best codec for voice
Winamp Player for Mac does not support
As a result, OS X generates this error
Aparantly you can receive audio streaming
using Audion for Mac.
It's available here: http://audionx.en.softonic.com/mac
Linux/X Windows users should use XMMS.
available here: http://www.xmms.org/
If you are connected behind a firewall
experience difficulty in hearing us.
Your network engineer may have
firewall to allow Media Streams through.
There are no known issues with the player
streaming if you are running Wingate,
Norton Internet Security or Norton
Both of these programs allow the pls
access to the
Internet and your PC. However NIS &
will require its configuration wizards to
be run to
allow the player access to the Internet.
|4. PROTOCOLS and PROXY
Now if you have the most current version
and are not behind a firewall and things
happening try checking your settings.
If you keep getting signal but constant
we you will need to examine your
buffers and connection settings.
Start the player (if it isnt
already) click on TOOLS
(*top of the player between PLAY and
Make sure the "enable automatic
codec download" is checked.
This is located on the PLAYER tab, which,
by default is
the first tab you should see.
Next click on the NETWORK tab.
Examine closely the PROTOCOLS and PROXY
To enable the WYNFM and Pigeon Radio
Australia service you must have the
"MULTICAST, TCP and HTTP"
options all ticked.
If your browser is working on the
Internet make sure
the HTTP proxy says "BROWSER".
To change Proxy settings double click on
protocol name or hit the configure
No proxy should be selected for the MMS
It is important that the Proxies are
HTTP = Browser. MMS = NONE
Next click on the PERFORMANCE tab.
In here we are concentrating on Network
Speed and Buffering.
The Network Speed should at least match
your modem speed,
i.e. If your modem is 56K set the
maximum you should set this to is 56K
(You'd be surprised how many people have
one set to something far in advance of
connection rate actually is!)
If you experience constant dropouts
(rebuffering) set the
drop down to the setting one below what
your average connection speed is, I
Aim for about of half of what your actual
connection speed is.
Next we need to look at the Network
just below where you changed the
Connection Speed settings.
On your first attempt select the default
If the player still doesnt connect
second tab (buffer) and type at least 10
in the dialog box.
This will force the player to capture at
least 10 seconds
of data before it plays. It slows things
little but generally forces a signal.
Finally click on the FORMATS tab and make
sure ALL of the Windows File types are
After doing ALL of the above hit the
button and close the options window.
Click on the website link to try again.
browser link doesnt work
You can access our Internet service
by pasting the following link into your
Start the player. Click file, open URL
then paste the
link directly into the player.
(After making sure your Proxy and
Protocol settings are configured as
|6. Your I.S.P.
If you are still having difficulty you
want to contact your ISP and ask them
streaming media. Some ISPs
(particularly in regional or developing
limit certain protocols as they use up
large amounts of bandwidth.
If you are connecting through an ISP and
NO streaming Internet audio this may be
Other ISPs may limit the flow of
streaming media so your
connections are patchy at best.
There are no issues with the Bigpond or
Optus Cable services.
|7. Real Audio Player
Internet audio streaming will work with
the Real Audio Player.
Available Here: http://www.real.com
|8. iPhone - Smart Phones
You can listen using the free app called
Just download the app find WYNFM and
Pigeon Radio Australia in the search. It
will then tune you into WYNFM and Pigeon
Radio Australia Live streaming
|9. Windows Media Player
Use Windows Media Player with Internet
you must have windows installed on your
system with windows media player
components. To listen simply click on the
link below and the player
will automatically open in your browser
and start playing. If this
does not eventuate please go back check
the previous points.
Windows Media Player Link